If we can’t fix your issue, we normally confirm refund requests within 24 hours, issue a refund within 1 to 3 days, and you will see the money back in your account within a couple of days after that, subject to your bank’s standard timing. If the software you purchased did not work on your computer correctly or did not perform as advertised, just send us a message by filling out the form on the Support page. The telephone number is listed in every software product for your convenience. If you experience difficulties using the software or fixing malfunctions, give our live technical support a chance – they may be able to resolve whatever issues you have and help you get familiar with the program. We stand by the quality of our products as well as our service, and if we can’t resolve your computer issue, we will return your money.
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